Tag Archives: Organisations & Operators

The Competition & Markets Authority (CMA) has wanted lastminute.com it faces legal action unless it pays a number of outstanding refunds to customers. The company signed formal undertakings in December which committed it to pay out over £7 million to more than 9,000 customers when their holidays were cancelled due to the Covid-19 pandemic. All […]

TUI Group has reported first quarter revenue for 2021 of just €468.1 million, down from €3.85 billion a year ago. Due to travel restrictions around the world, the hospitality giant also saw losses of €699 million on an adjusted basis for the first three months of the year, compared to a loss of €147 million […]

On the Beach Group has said consumer demand remains “very weak” following a series of disruptions owing to Covid-19. Ahead of its annual general meeting today, the company said UK web traffic, bookings and spend on online marketing activity across the first four months of the financial year down 73 per cent, 83 per cent […]

Global tourism suffered its worst year on record in 2020, with international arrivals dropping by 74 per cent when compared to 2019 according to the latest data from the United Nations World Tourism Organisation (UNWTO). Destinations worldwide welcomed one billion fewer international arrivals in 2020 than in the previous year, due to an unprecedented fall […]

American Express Global Business Travel has acquired Ovation Travel Group. The purchase includes all Ovation Travel Group brands, including Lawyers Travel.  Ovation Travel Group clients and travellers will continue to receive the outstanding, high-touch service for which the business and its people have become so renowned over the last 36 years. They will now also […]

The tourism industry is calling on the government to give more detail on how travel restrictions will be lifted if Covid-19 is brought under control in the UK. ABTA chief executive, Mark Tanzer, said: “As news continues to emerge of new variants of the virus developing overseas, along with the significant number of cases and […]

The president of the Caribbean Hotel & Tourism Association (CHTA) has predicted the Caribbean will see a return of tourism to the region “faster than many parts of the world. Pablo Torres said this was thanks to the protocols and partnerships implemented throughout the region to help lessen the effects of the Covid-19 pandemic. Averring […]

Travel agents and tour operators have been worst hit by the Covid-19 pandemic when compared to any other services sector, according to the ONS figures published today. However, the industry, unlike other sectors such as hospitality and the arts, has had no tailored support from the UK government, argues ABTA. The figures reveal the impact […]

The travel industry is mourning the passing of John Hays, the founder and managing director of Hays Travel, who died today at the age of 71. A statement from the company said he died at work, doing “the job he loved”. John, who with his wife and co-owner Irene Hays bought the Thomas Cook retail […]

TUI UK has launched winter 2021 and 2022 holidays as the company seeks to boost sales in the wake of the Covid-19 shutdown in travel. The travel giant is also planning to put summer 2022 holidays on sale from November 5th. The decision comes as 86 per cent of customers surveyed in September said they […]